Privacy Policy

1. Introduction

 

At TheSockWave, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data. By using our website and services, you agree to the terms outlined in this policy. Our practices are compliant with the applicable data protection regulations.

 

2. Information We Collect

 

We collect information to provide a better shopping experience and to improve our services. The information we collect includes:

 

• Personal information: Your name, email address, shipping address, billing address, phone number, and payment information.

• Non-personal information: IP address, browser type, device information, and browsing history on our website.

 

3. How We Use Your Information

 

We use the information we collect for the following purposes:

 

• To process and fulfill your orders.

• To provide customer support and respond to inquiries.

• To send you marketing materials, promotions, newsletters, and SMS messages (with your consent).

• To improve our website, products, and services.

• To comply with legal requirements and prevent fraud.

 

4. Information Sharing and Disclosure

 

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These service providers are obligated to protect your information and use it only for the purposes for which it was disclosed.

 

5. SMS Communications

 

With your consent, we may use your phone number to send you SMS messages about your orders, promotional offers, and updates on our products and services. You can opt-out of receiving SMS messages at any time by following the instructions in the message or contacting us at support@thesockwave.com.au.

 

6. International Data Transfers

 

As we operate globally, your personal information may be transferred to and processed in countries outside Australia. By using our website and services, you consent to the transfer of your information to countries that may have different data protection laws than Australia.

 

7. Data Security

 

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, SSL encryption, and restricted access to your data on a need-to-know basis.

 

8. Third-Party Websites

 

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to read their privacy policies before submitting any personal information.

 

9. Changes to Our Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our policy regularly to stay informed about our privacy practices.

 

10. Contact Us

 

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@thesockwave.com.au.